Last year, Harold Pack of Portsmouth underwent open heart surgery at King’s
Daughters. Recently, he sent a letter to President/CEO Kristie Whitlatch
in praise of the care and attention he and his family received while there.
He consented to share his story.
To All Doctors and Staff of KDMC:
Friday, August 14, 2015. Dr. (Zane) Darnell was to perform a “routine”
heart cath on me. But, routine it was not. The cath showed an imminent
possibility of total blockage of the main artery (excuse my inaccurate
and non-medical descriptions, but the gist is easily understood). Dr.
Darnell consulted with Dr. (Eric) Bronstein. They wisely concurred that
an immediate two-way bypass was absolutely necessary. Without hesitation,
“the team” was called in.
I remember snippets of the next day and a half. But, I knew that all would
be fine. Two things happened to make me so assured.
One, as the three ladies were prepping me, I had a déjà vu
experience. I had, in a dream, seen the scenario as it was happening now
in real time. Thus, I knew that I was divinely meant to be there at that time.
Secondly, “the team” was available on short notice. Let me
expand. Being a Friday, the Heart ICU staff had to be called in. They
were not only available but seemed totally committed and not “put
out” to be there on their day off. Also, the anesthesiologist that
Dr. Bronstein wanted (I do not remember his name) happened to be in Huntington
and could be at KDMC within a short time. Luck? No divine providence!
Anxiety encompasses the family mainly from not knowing what may happen.
Not knowing how a procedure is to be performed, what is transpiring during
the procedure, or what stage of the procedure the patient is in, manifests
The doctors and staff not only explained what was to happen but also explained
why such and such was to happen. Even down to the purpose of a simple
My wife, Candy, was constantly informed, by a nurse, during each stage
of the procedure of my status and progress. Candy said that the visual
display monitor was reassuring and informative. She was offered not only
food and drink but tender consultation as well.
I wish to thank the entire staff, food service, housekeeping, nurses, etc.
of KDMC for being there. A facility such as yours is depended upon by
each individual. As in a beautiful necklace, each link supports the others.
I especially want to thank those that were in direct contact with me and
my family. And above all, my family and I wish to thank Dr. Bronstein
and his staff, Dr. Darnell and his staff, and “the team.”
God has more for me to do. And you have given me more time to do His will.
Harold T. Pack