Medication orders have to be precise, but what happens when you have to
order medicine for a Family Care Center? Or an Urgent Care Center? It's
such a common thing you might imagine there was a ready-made process we
could adopt. It turns out there was not, and there most definitely was
not an app for that.
So we made one.
Obadiah Williams worked with Pharmacy Team Members
Tonya Pope and
Mary Dean, and Outreach Team Members
Kayla Murphy and
Julie Hall to create a new custom, web-based application to handle pharmacy orders
in this environment. Users at an outreach center can order medications,
see its cost and get confirmation that the order was received. On a different
level, outreach managers can track their medication costs in real-time.
Outreach clinical quality coordinator Julie Hall says, "The credit
really goes to Obi for making this program shine. It looks nice, it's
easy to use and the features are incredible.
It helps make everyone more fiscally responsible."
In the Pharmacy, the team can view and approve any order and track their
work. Pharmacy supervisor and purchasing agent Tonya Pope says the new
system really helps those ordering medications. "One big addition
we included is being able to see the cost of the order," she said.
"Everyone is very inventory-minded. Now the clinics can look at their
medication costs when they make the order. They can look with their provider
for lower-cost alternatives if they choose."
Pope says another new addition is expanded communication. The new system
confirms to the ordering clinics that the Pharmacy has picked up the order,
and shows where it is in the process. The previous system didn't have
this, which led to breakdowns in communication when medication didn't
arrive when expected.
This app actually is an update from an older version - built by many of
the same people years ago. The new process is streamlined and much more
efficient, using new web-based systems that also help run our Intranet
Pictured from left: Outreach team members Kayla Murphy and Julie Hall; Marketing/PR developer
Obadiah Williams; Pharmacy team members Tonya Pope and Mary Dean.