Message from Kristie Whitlatch
President & CEO King's Daughters | March 27, 2020
The past few weeks have been pretty intense. We’ve had to implement
hundreds of changes, large and small, that just a few months ago wouldhave
been unthinkable. Through it all, you have shown incredible adaptability
and flexibility. Today, we send our thanks:
For your ready acceptance of telehealth visits. On March 19, we began offering
virtual visits with four of our providers. Thirty-one patients were seen
virtually the very first day. Now, 150 of our providers are offering telehealth
visits and more than 3,500 patients have been seen this way. We are incredibly
thankful to our providers, who have been so willing to adopt this new
technology in this time of crisis, and to our patients and families who
were able to participate. Many were using videoconferencing for the very
first time! Today, you can have a virtual visit with primary care, cardiology,
pulmonology, neurology, nephrology and our interventional spine specialists,
with more being added.
- For the encouragement and support we have received from our patients, their
families and the community at large. As we strive to protect and care
for all, their thoughts, prayers, uplifting words and kindness mean a
lot. We share these pictures, sidewalk chalk messages and positive patient
comments with our team who are working to provide the very best care 24/7
at our facilities and when needed, virtually at home.
- For your understanding. We are all about family and we know restrictions
on visitors, tests and procedures are hard, but necessary for everyone’s
health and safety. Please know it is difficult for us, too. Patients and
families make our jobs better. We miss our patients and families and hope
to have them back soon.
- For local and state governments, emergency management, EMS personnel and
so many more who are in this fight with us.
- For our team members and providers who demonstrate their skill, compassion
and dedication every day, across all parts of the organization. A hospital
is truly a community! You are working hard to prepare in the event of
a surge; to acquire needed equipment and supplies; to enable virtual visits;
and more. YOU are heroes.
For all the donations and support we have received from our community,
including face masks, N95 respirators, gowns, gloves, shoe covers, head
covers and hand sanitizer. A partial list of some who have donated:
- Ashland Community & Technical College
- Boyd County Emergency Management
- Boyd County Health Department
- Carter County Health Department
- Greenup County Health Department
- Dr. Kim Arnold
- Dunnigan and Collins Dentistry
- Jay Parekh Brace Yourself Orthodontics
- Lowe’s Wheelersburg
- Marathon Petroleum
- Vesuvius USA
These are just a few of the donations we’ve received to date. We
will be sharing with you all of those who are helping us as we are able!
Finally, we are grateful to everyone who has taken the advice to heart
to practice social distancing; wash hands often; disinfect surfaces; care
for others; and #StayHealthyAtHome. We hope this crisis, which is keeping
us physically apart now, will ultimately bring all of us closer together.