A Message from Kristie Whitlatch
King’s Daughters President/CEO | March 13, 2020
At King’s Daughters we are taking the Covid-19 virus very seriously.
And while we know family is very important, protecting our patients has
to be our priority. Effective immediately we are taking unprecedented
precautions to protect our patients, team and ultimately our communities.
No non-essential visitors and caregivers will be allowed in any of our
facilities. This includes friends, clergy and non-essential family. Patients
may have one essential caregiver over the age of 16 years of age with
them when necessary. This includes all KD inpatient and outpatient facilities.
- Mother/Baby and Pediatrics may have only one adult caregiver at a time,
no children allowed.
- Exceptions will be made for end-of-life care or other urgent situations
on a case-by-case basis.
- KDMC: Access will be through the Emergency Department and Parkview Patient
Tower II entrances only between 6 p.m. and 6:30 a.m. Monday through Friday
and all day Saturday and Sunday.
- KDMC Ohio: Access will be through the Urgent Care entrance only from 6
p.m. to 6:30 a.m. Monday through Friday and all day Saturday and Sunday.
- If you are scheduled for a well/routine visit with one of our providers
or outpatient facilities, consider postponing your visit. If you are unsure,
call your provider to discuss.
- Pharmacists have been given temporary permission to dispense emergency
refills of up to 30-day supply of any non-controlled, maintenance medication
for residents of any county in the Commonwealth. Patients are still responsible
for any co-pays or out-of-pocket costs per their insurance coverage.
- Vendor deliveries to all King’s Daughters locations will be restricted
to medical necessity only. All food deliveries are suspended.
The following is general guidance on when to seek care.
- Those who feel well but are worried: Do not go to a hospital, ER or doctor’s
office. If you are worried-well, going to a hospital or doctor’s
office taxes the healthcare system and could result in unintentional disease
transmission. Stay home. If you need someone to assist you with symptoms
or answer questions, please call our CARE 24/7 line at (606) 408-8999.
- Feeling ill, but otherwise would not have sought medical care: If you have
a fever or cough and, if it were not for Covid-19, you would not have
otherwise sought care, stay home and take care of yourself. If your condition
worsens, you have difficulty breathing or start running a high fever,
consider seeking care. You can call the state hotline at 1-800-722-5725
or our CARE 24/7 line at (606) 408-8999 for advice.
- If you are sick and feel you have an emergency: Call your doctor or seek
medical care. Call 9-1-1 if appropriate. The hospitals across the state
stand ready to serve. If you have a fever, cough, traveled out of the
country or have another other risk factor, please phone ahead and inform
your healthcare provider or, if you are unable to do this, inform them
immediately upon arrival.
To help protect one another, please:
- Practice social distancing, avoiding crowds and staying six feet away from
other people as much possible.
- Schools are closed for a reason. Please do not allow children to congregate
in public places or in large groups. This is an appropriate time for social media.
- Continue to monitor the CDC guidelines, practice good hand hygiene, and
follow the other measures listed above.
By working together we hope we can quickly contain Covid-19.