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KD Coaches

In January 2020, a new group, KD Coaches, was introduced to our health system. Team members in our Inpatient, ED, and a few outpatient areas were selected by their leaders to be coaches. A KD Coach is someone with good communication skills, is very kind and empathetic, and who approaches challenges in a positive manner. These team members are recognized consistently by patients, families, and peers for the wonderful care they give! We have more than 60 KD Coaches. Look for their distinctive green star badge holder!

A KD Coach:

  • communicates with patients, family members, and team members in a kind, empathetic, and positive manner
  • is recognized or mentioned by patients, family members, and team members
  • follows through with requests, concerns, or questions
  • finds joy and meaning in their work
  • has a “love what I do” mentality