Vendor Packet

Medical service representatives (sales representatives) may visit the facility in conjunction with their duties. Representatives are guests of the Medical Center and as such may provide services in accordance with accepted rules of conduct within the facility. Representatives are required to fulfill requirements as set forth below.

Representatives shall limit their visits to providing information and servicing the account.

PROCEDURE:

1. To continue to provide quality patient care while enabling our staff to evaluate new products with up to date information. This will enable us to maintain our cutting edge technology for the benefit of our patients

1. 1. 1. All sales representatives must complete the Acknowledgment and Release from Liability form (Attachment A).

1. 1. 1. All sales representatives must present a competency statement from their company outlining their expertise about the applicable product.

1. 1. 1. All sales representatives must present current documentation of an annual TB skin test for clinical areas.
    2. All sales representatives must sign the Medical Service Representatives Pharmacy Addendum (Attachment B).

1. 1. 1. All sales representatives must complete the Sales Representative Data Sheet (Attachment C).
  2. KDMC’s Policies and Procedures.

1. 1. 1. All sales representatives must review and be knowledgeable about KDMC’s policies and procedures related to fire and electrical safety as well as patient confidentiality.
    2. All sales representatives must check in at the main information desk, receive a badge and then check in with the Director of Materials Management. All sales representatives are required to sign in, wear a badge and sign out. Anyone doing business after hours will be required to sign in with the Security Department. This procedure is located in the Security Management Program.

1. 1. 1. All sales representatives will be given informational material for which they will be responsible to follow while a visitor at KDMC.
    2. Any sales representative who fails to comply with the requirements of this policy and/or fails to familiarize her/ himself with the applicable policies and procedures will not be permitted in the Medical Center.
  2. Other.

1. 1. 1. Breaks may be taken in staff lounge. Sales representatives are not permitted in physician’s lounge unless accompanied by the physician they are working with and must leave with him/her.

1. 1. Arrival of Sales Representative.
    1. As stated above, after receiving a badge, supply sales representatives must check in with the Director of Materials Management. Pharmaceutical representatives must report to the pharmacy prior to visiting any other areas of the medical center (see attachment B).
    2. Verify that the sales representative is wearing the applicable name badge.

1. 1. 1. Assure that the sales representative follows KDMC procedures regarding proper attire, aseptic technique and standard precautions.

1. 1. 1. If a sales representative arrives at the medical center to present new equipment, prior to use of the new equipment, the approval of the Director of Materials Management as well as an ad hoc committee must be obtained.
  2. During Procedure.

1. 1. 1. As a general rule, sales representatives have no “hands on” contact with patients; however, if it is necessary that a sales representative have hands-on contact with a patient or piece of equipment being utilized in connection with a patient’s treatment and care, the patient must be informed and the team member notifying the patient shall document, in the medical record, that the patient was informed.
    2. Sales representatives cannot operate equipment. All participation must be limited to verbal guidance only, the only exception being the required programming for pacemakers.

1. 1. 1. Sales representatives do not open sterile supplies onto the sterile field. All products must be given to the Circulator to open.
    2. Sales representatives in the procedure area are to wear lead aprons and thyroid shields whenever x-ray or fluoro is being used, or leave the exposure area. It is the responsibility of the sales representatives and his or her company to provide and maintain x-ray badges. KDMC is not responsible for any exposure.

1. 1. 1. Sales representatives are to conduct themselves in accordance with KDMC policies and procedures. Failure to follow policies and instructions will result in a request to leave the Medical Center.

1. 1. 1. Consent: The patient will be informed of the proposed presence of a sales representative in their procedure at the discretion of the physician.