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Visitor Policy

Effective Tuesday, Jan. 18, 2022:

  • Only one (1) designated visitor per inpatient is permitted in the hospital at a time. Inpatients may designate two (2) people who can visit, but the first visitor must leave the hospital before the second one arrives.
  • Outpatients may have one (1) person accompany them during their outpatient visit if necessary. This includes office visits and diagnostic testing/treatment areas.

Our visitation policies for obstetrics, pediatrics, surgery and emergency are unchanged:

  • Obstetrics: Mother/Baby may have two guests, which may include spouse, father of the baby, partner/significant other, parents, grandparents and in-laws. A professional photographer may be present, but must provide proof of vaccination to nursing staff prior to admission.
  • Pediatrics: May have two (2) visitors who may rotate. Children are permitted. Those over age 2 must be masked.
  • Surgical Services: May have two (2) visitors.
  • Emergency: Patient may be escorted to registration/triage by one (1) person. If the patient is at high risk for COVID-19 or had a high-risk exposure, the escort will return to the vehicle to wait. If the patient is at low-risk for COVID, one (1) visitor will be permitted in the treatment area. Patient escorts/visitors are not permitted to wait in the waiting room.


Exceptions may be made for end-of-life care, other special circumstances and for those with cognitive or physical limitations on a case-by-case basis. Exceptions may be requested of the charge nurse in advance of visiting.

Designated entrances

Visitors may enter the facility at one of three designated entry points:

  • Lexington Avenue: 7:30 a.m. to 6 p.m. Monday-Friday
  • Parkview Patient Tower 1: 7:30 a.m. to 6 p.m. Monday-Friday
  • Parkview Patient Tower 2: Anytime, 24/7

General guidelines

  • Visitors will be issued a pass, which must be worn at all times while in the facility. Visitors without a pass will be directed to the Welcome/Information Center to obtain a pass.
  • Children age 12 and older are welcome; younger children may be permitted when necessary. Children under the age of 16 must be accompanied by an adult at all times. All children age 2 and older must wear a mask.
  • Visitors are to remain in the patient’s room. The care team may ask the visitor to leave the room to accommodate a patient procedure. Should this occur, the visitor will wait in the designated area.

Infection prevention

  • Do not visit if you do not feel well. This includes but is not limited to: sniffles, head congestion, sneezing, cough, fever, nausea, diarrhea, headache, and fatigue.
  • Cloth masks are not permitted. All patients and visitors must wear a Level II or III surgical/isolation mask or a N95/KN95 at all times while our facilities, including in patient rooms, hallways, restrooms, etc. Masks must cover the entire nose, mouth and chin. Visitors who do not comply will be asked to leave the facility.
  • Visitors must wash/sanitize their hands upon entry into the patient room and when leaving the room.

Recovering from COVID-19 at Home

Most people who get COVID-19 will be able to recover at home. The U.S. Centers for Disease Control and Prevention has provided the guidelines for those who are recovering at home and those who are caring for them. View the PDF of the guidelines:

"What should I do if someone in my house gets sick with COVID-19."